Terms of Service

Welcome to Church's Chicken ("we," "us," "our," or "Company"). These Terms of Service ("Terms") govern your use of our website located at chicken-churchs.click (the "Website") and all related services, including but not limited to food ordering, delivery services, and customer support (collectively, the "Services").

By accessing, browsing, or using our Website or Services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please discontinue use of our Services immediately.

1.1 Eligibility Requirements

To use our Services, you must:

• Be at least 18 years of age or have reached the age of majority in your jurisdiction
• Have the legal capacity to enter into binding agreements
• Not be prohibited from using our Services under applicable laws
• Provide accurate, current, and complete information when creating an account

1.2 Account Responsibility

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our Website. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

For purposes of these Terms, the following definitions apply:

• "Company," "we," "us," or "our" refers to Church's Chicken, a food service business operating in United States.
• "You," "your," or "User" refers to any individual or entity using our Services.
• "Services" includes our Website, food ordering platform, delivery services, customer support, and all related functionalities.
• "Content" means any text, images, videos, audio, graphics, software, or other materials available through our Services.
• "Website" refers to chicken-churchs.click and all associated subdomains and pages.
• "Order" means a request for food items placed through our Services.
• "Account" refers to the user profile created to access our Services.

3.1 Permitted Use

You may use our Services for the following purposes:

• Personal, non-commercial use in accordance with these Terms
• Browsing our menu and placing food orders
• Creating and managing your user account
• Accessing customer support and information
• Participating in promotions and loyalty programs

3.2 Prohibited Use

You agree not to:

• Use our Services for any illegal, harmful, or unauthorized purposes
• Attempt to gain unauthorized access to our systems, servers, or networks
• Interfere with or disrupt the operation of our Services
• Violate any applicable laws, regulations, or third-party rights
• Upload, transmit, or distribute malicious software or harmful content
• Engage in spamming, phishing, or other unsolicited communications
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest personal information from other users
• Use automated tools, bots, or scripts to access our Services
• Reverse engineer, decompile, or attempt to extract source code

4.1 Registration Requirements

To access certain features of our Services, you may be required to create an account. When registering, you must provide accurate, current, and complete information, including:

• Valid email address
• Secure password
• Accurate personal information
• Valid delivery address
• Contact phone number

4.2 Account Security

You are responsible for maintaining the security of your account credentials. This includes:

• Keeping your password confidential and secure
• Not sharing your account with others
• Promptly notifying us of any security breaches
• Updating your information as needed

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms, suspicious activity, or other reasons at our sole discretion. You may also delete your account at any time by contacting customer support.

5.1 Food Safety and Quality Standards

Church's Chicken is committed to maintaining the highest standards of food safety and quality. All our food items are prepared in accordance with applicable health regulations and industry best practices. However, we cannot guarantee that our products are suitable for individuals with specific dietary restrictions or allergies.

5.2 Allergen Information

IMPORTANT ALLERGEN NOTICE: Our food products may contain or come into contact with common allergens including wheat, eggs, dairy, soy, nuts, shellfish, and other ingredients. While we take precautions to prevent cross-contamination, we cannot guarantee that any product is completely free from allergens. Customers with food allergies should exercise caution and consult with restaurant staff before placing orders.

5.3 Product Descriptions and Pricing

We strive to provide accurate descriptions, images, and pricing for all menu items. However:

• Product availability may vary by location and time
• Prices are subject to change without notice
• Images are for illustration purposes and may not reflect exact appearance
• Nutritional information is approximate and may vary

5.4 Order Process and Acceptance

When you place an order through our Services:

• Your order constitutes an offer to purchase
• We reserve the right to accept or decline any order
• Order confirmation does not guarantee acceptance
• We may contact you for order verification
• Minimum order requirements may apply for delivery

5.5 Delivery Services

Delivery Terms:

• Delivery is available within designated zones only
• Delivery times are estimates and may vary due to weather, traffic, or high demand
• Delivery fees apply as displayed during checkout
• Someone must be available to receive the delivery at the specified address
• We are not responsible for orders delivered to incorrect addresses provided by customers

5.6 Temperature-Sensitive Items

Our food items are prepared and delivered at optimal temperatures. However, due to the nature of food delivery, temperature may vary during transport. We recommend consuming delivered food promptly upon arrival for the best quality and safety.

5.7 Order Modifications and Cancellations

Order modifications or cancellations must be requested as soon as possible. Once food preparation has begun, we may not be able to accommodate changes or cancellations. Refunds for cancelled orders will be processed according to our refund policy.

6.1 Company Ownership

All content on our Website and Services, including but not limited to text, graphics, logos, images, videos, software, and trademarks, are owned by or licensed to Church's Chicken and are protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes in accordance with these Terms. This license does not permit you to:

• Reproduce, distribute, or publicly display our content
• Create derivative works based on our content
• Use our trademarks or logos without written permission
• Remove or modify any proprietary notices

6.3 User Content License

If you submit any content to our Services (reviews, comments, feedback), you grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, and distribute such content for business purposes.

7.1 Content Responsibility

You are solely responsible for any content you submit, post, or transmit through our Services. This includes reviews, comments, feedback, and any other user-generated content.

7.2 Prohibited Content

You agree not to submit content that:

• Is defamatory, obscene, or offensive
• Violates any laws or regulations
• Infringes on intellectual property rights
• Contains personal information of others
• Promotes illegal activities
• Contains malware or harmful code

7.3 Content Moderation

We reserve the right to monitor, edit, or remove any user content at our sole discretion. We do not endorse or guarantee the accuracy of user-submitted content.

8.1 Payment Processing

All payments are processed securely through third-party payment processors. By providing payment information, you represent that you are authorized to use the payment method.

8.2 Pricing and Taxes

All prices are displayed in USD and include applicable taxes unless otherwise specified. Additional fees for delivery, service charges, or tips may apply as indicated during checkout.

8.3 Payment Authorization

By placing an order, you authorize us to charge the specified payment method for the total amount, including all applicable fees and taxes.

8.4 Refunds

Refund requests are subject to our Refund Policy. Please refer to our separate refund policy document for detailed information about refund eligibility and procedures.

9.1 Service Availability

Our Services are provided on an "as is" and "as available" basis. We do not warrant that our Services will be uninterrupted, error-free, or completely secure at all times.

9.2 Food Quality Disclaimer

While we maintain high standards for food quality and safety, we cannot guarantee that all products will meet your individual expectations or dietary requirements. Food appearance may vary from menu descriptions or images.

9.3 Third-Party Services

Our Website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of service of any third-party sites.

9.4 Professional Advice

Information provided through our Services is for general informational purposes only and should not be considered as professional dietary, nutritional, or medical advice.

10.1 Maximum Liability

To the fullest extent permitted by applicable law, our total liability to you for any claims arising from or related to these Terms or your use of our Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

10.2 Excluded Damages

Under no circumstances shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or information
• Business interruption
• Personal injury (except as required by law)
• Emotional distress

10.3 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, labor disputes, or technical failures.

You agree to indemnify, defend, and hold harmless Church's Chicken, its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorney's fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you submit or transmit through our Services

Our Services may contain links to third-party websites, applications, or services. We provide these links for convenience only and do not endorse or assume responsibility for:

• The content or accuracy of third-party sites
• The privacy practices of third parties
• Any transactions conducted with third parties
• The availability or functionality of third-party services

Your interactions with third parties are solely between you and the third party.

13.1 Termination by Company

We may terminate or suspend your access to our Services immediately, without prior notice, for any reason, including:

• Violation of these Terms
• Fraudulent or illegal activity
• Abuse of our Services or staff
• Non-payment of orders

13.2 Termination by User

You may terminate your account at any time by contacting our customer support or using account settings if available.

13.3 Effect of Termination

Upon termination, your right to use our Services will cease immediately. Provisions regarding intellectual property, disclaimers, and limitation of liability will survive termination.

14.1 Applicable Law

These Terms are governed by and construed in accordance with the laws of United States, without regard to conflict of law principles.

14.2 Dispute Resolution

We encourage you to contact us first to resolve any disputes. If we cannot resolve a dispute through direct communication, both parties agree to attempt resolution through mediation before pursuing litigation.

14.3 Jurisdiction

Any legal action arising from these Terms shall be brought exclusively in the courts of United States. You consent to the personal jurisdiction of such courts.

15.1 Modification Rights

We reserve the right to modify these Terms at any time to reflect changes in our Services, legal requirements, or business practices.

15.2 Notice of Changes

We will provide notice of material changes by:

• Posting updated Terms on our Website
• Sending email notifications to registered users
• Displaying prominent notices on our Services

15.3 Acceptance of Changes

Your continued use of our Services after changes take effect constitutes acceptance of the modified Terms. If you do not agree to changes, discontinue use of our Services.

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Church's Chicken regarding your use of our Services.

16.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

16.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce such provision in the future.

16.4 Assignment

We may assign these Terms and our rights and obligations hereunder without your consent. You may not assign these Terms without our prior written consent.

16.5 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

If you have questions about these Terms of Service, please contact us: